I ship orders out ASAP. I typically send them the next business day, but allow up to three business days. I use a third party, Pirate Ship, to print labels. They will typically email you a confirmation that the item has been shipped along with a tracking code. Jewelry is shipped via USPS. I'm not responsible for the product once it has been shipped.
I don't typically accept returns, but please reach out to me if you have a problem with your order as I would like everyone to be happy.